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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jim Jacobs

Jim Jacobs

February 17, 2025

5  out of  5
rating by Jim Jacobs
"I have a new car and when I got pulled over for speeding, the officer, of course asked for proof of insurance. I thought I had it on my phone, but, I quickly discovered that I did not. I called Dorian Grant at the Joe Jackson State Farm Agency, and asked her if she could locate my proof of insurance and email it to me. Within 3 minutes, she did! I am very impressed with Dorian Grant's customer service! Thank you Dorian! You really helped me in a time of need!"
We responded:
"Thanks for the kind words, Jim. I am glad we were able to provide proof of insurance in a timely manner. And able to make assisting you with your insurance needs such a positive experience! "
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Michael Herrington

December 21, 2023

5  out of  5
rating by Michael Herrington
"I've been a client of Joe Jackson and his staff for YEARS...probably about 20-25 years. Joe and his staff (especially Valerie and Dorian) are AMAZING. No what or why I contact them; they are always SO prompt, professional and thorough. And they do their work in such a pleasant manner. Too bad I can only give them 5 stars; otherwise they'd get 100 stars. Top notch!!!"
We responded:
"Thanks for the review, Michae! I am happy to hear that you had a great experience with our office Staff. Looking forward to the next time you call! We appreciate your loyalty!"
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Cecile Labossiere

September 7, 2022

5  out of  5
rating by Cecile Labossiere
"I dropped by the office unannounced and had a few questions about claims processing. Dorian and the team assisted me right away! So nice to have that level of prompt, professional service even though I just walked in. I've been with Joe Jackson since 1994 and have never been disappointed with the care and courteous staff. They truly treat you like family and recognize the importance of assisting you through what can be stressful situations. Thanks again for caring!"
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Liz Lundin

January 26, 2022

5  out of  5
rating by Liz Lundin
"She answered my questions and met every expectation in a timely manner. Also was very friendly."
Profile photo of Rebekkah Bostick

Rebekkah Bostick

November 29, 2021

5  out of  5
rating by Rebekkah Bostick
"Dorian & Rebecca are amazing! They are so personable and will really get to know you to be able to help you the best way with any insurance needs. They make you feel right at home. Whoever comes to this office will immediately be treated like family, I could not recommend this office enough!"
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hima bindu

August 20, 2021

5  out of  5
rating by hima bindu
"Dorian was very Professional and she was quick to respond to all my questions. Highly recommend"
Profile photo of Aimee Ross

Aimee Ross

November 15, 2018

5  out of  5
rating by Aimee Ross
"My family has entrusted Joe and his amazing staff for 20+ years with our life, home owners and auto insurance policies. The service and response time have always been excellent and they really care! I highly recommend them."
Profile photo of Robin R.

Robin R.

June 8, 2018

5  out of  5
rating by Robin R.
"Wonderful staff! Very responsive, helpful and professional. Have used Joe Jackson's office for our family for more than 20 years and we have always been treated with a great deal of courtesy and integrity. Thank you!"
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ONE TLAC TV

February 14, 2017

5  out of  5
rating by ONE TLAC TV
"I was searching for life insurance for my wife and myself and we Joe to be helpful and knowledgeable. He knew exactly what we were looking for and did try to push us into more than we needed."